Terms of use of gift vouchers

Gift vouchers can only be used to purchase CERVA branded goods and are not redeemable for cash. The value of the purchase must be equal to or greater than the value of the voucher. If the value of the goods purchased is less than the value of the voucher, the difference will not be refunded. If the value of the goods purchased is higher than the value of the voucher, the difference must be refunded.
You can redeem multiple vouchers at the same time.

In the case of an online purchase, you may be refunded through a replacement voucher or by creating an adequate credit for the purchase in the event of withdrawal from the purchase contract or a legitimate claim.

Each voucher is marked with its expiry date - after the expiry date, the voucher becomes invalid. Gift vouchers cannot be extended. 
It is a valuable asset, and if lost, the voucher cannot be replaced in any way; a receipt of purchase cannot be accepted as a replacement. Forgery and alteration of vouchers are forbidden and punishable under the applicable law of the Czech Republic.

VAT is not charged on the purchase of gift vouchers. VAT is only charged when the voucher is redeemed and the law delivers the goods.
Gift vouchers cannot be used to pay for transport or other services.

It is necessary to protect the voucher code; its use in the e-shop makes the voucher no longer valid. We are not responsible for lost or stolen codes.

Illustrative photo of the gift voucher

undefined
Niets om te vergelijken